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Solutions

Built For Industries Industry-specific delivery experiences that match how your customers buy—whether it’s speed, precision, security, or seamless returns.

Fashion

Create a standout customer delivery experience with flexible fulfilment, on-brand tracking, and frictionless returns that keep customers coming back.

Luxury

Deliver a premium experience end-to-end with white-glove options, tighter control, and intelligence that protects brand trust and margin.

3PL

Win and retain retail clients with streamlined operations, clear SLA reporting, and scalable workflows that perform under peak pressure.

Health & Beauty

Delight beauty shoppers with a polished experience—fast fulfilment, flexible checkout choices, on-brand tracking, and easy returns that build trust.

Home & DIY

Handle bulky, fragile, and multi-part shipments with smarter rules, scheduled options, store-as-hub fulfilment, and proactive updates that keep projects on track.

Sports & Leisure

Deliver gear on time with flexible options, smart routing for oversized orders, and real-time visibility. Branded tracking cuts WISMO, protects valuables.

AI Powered Capabilities

One Intelligent Layer for Every Delivery Decision

Unify data, insight, and automation across checkout, fulfilment, and post-purchase—so delivery decisions are smarter, faster, and always improving.

Built For Teams Role-based capabilities for every team in the delivery chain—from IT and Procurement to Customer Service and Finance—with shared data and control.

Ecommerce & Digital

Turn delivery into a growth engine with flexible checkout options, branded tracking, and data-driven carrier control—boosting conversions, retention, and global expansion.

Logistics & Transport

High-performance logistics platform that automates fulfilment, unifies carriers, cuts shipping and customs costs, boosts visibility, and reduces risk end-to-end.

Procurement

Strengthen procurement with rapid carrier onboarding, real SLA intelligence, and diversified sourcing—cut costs, reduce risk, and negotiate better with trusted data.

Customer Service

Proactive, data-rich delivery support that reduces “where is my order” inquiries, predicts issues early, speeds resolution, and keeps customers loyal post-purchase.

IT & Engineering

API-first delivery infrastructure with modular components, enterprise security, sub-300ms performance, and fast carrier onboarding to scale without technical debt.

Finance

Unified, parcel-level shipping cost visibility and controls that improve forecasting, allocate spend accurately, prevent overspend, and protect margins.

Platform

Checkout & Shipping

Industry-specific delivery experiences that match how your customers buy—whether it’s speed, precision, security, or seamless returns.

Delivery Options

Show real-time, validated delivery choices at checkout—fast to deploy—boosting conversion, confidence, and repeat purchases with flexible pickup and fulfilment options.

Delivery Manager

Unify global carriers, automate fulfilment, cut shipping costs, scale fast, and deliver flexible checkout options with a high-performance API.

Post Purchase & Analytics

Unlock tools for tracking, returns, and delivery insights that improve customer experience and efficiency at every step.

Branded Delivery Tracking

Turn every delivery update into a branded experience that builds trust, reduces support tickets, and drives repeat purchases.

Returns

Build seamless, self-service returns that lower cost-to-serve, protect margins, and keep customers coming back.

Intelligence Hub

Turn delivery data into smarter decisions with real-time reporting, predictive analytics, and carrier performance reporting.

Ecosystem

Carriers

Connect with a global network of carriers to offer reliable, flexible delivery options at scale.

Asendia
Colissimo
DPD
DHL
EVRi
FedEx
Parcelforce
Poste Italiane
Royal Mail

Resources

Customer Stories

See how brands worldwide use Metapack to power smoother checkouts and smarter delivery experiences.

NU SKIN

With a broad portfolio of personal care, beauty, and wellness products, the Nu Skin website showcases a wide range of science-backed solutions available to customers worldwide.

Blog

Stay informed on emerging trends, technologies, and opportunities in global omnichannel fulfillment.
3 Reasons Carrier Flexibility Is the New Competitive Edge
Multi-Carrier vs. Single Carrier: What's Best For Enterprise Shipping?
Why Business Automation Isn’t Optional in 2026
Ship Smarter Across Borders: How to Cut Customs Costs
Closing the Delivery Gap – How to Meet Rising Consumer Expectations
Ecommerce Strategies for Global Marketplace Expansion Success

Contact

Metapack Ecommerce Benchmark Report 2026

Ecommerce has reached a decisive turning point. For years, the industry focused on optimizing for human behaviour—better websites, faster checkout flows, smarter pricing, and more flexible delivery options. In 2026, ecommerce is entering a new phase where retailers are no longer competing only for human attention.