## Solutions Built For Industries Industry-specific delivery experiences that match how your customers buy—whether it’s speed, precision, security, or seamless returns. ### Industry Solutions - **[Fashion](/content/solutions/fashion/index.html)** Create a standout customer delivery experience with flexible fulfilment, on-brand tracking, and frictionless returns that keep customers coming back. - **[Luxury](/content/solutions/luxury/index.html)** Deliver a premium experience end-to-end with white-glove options, tighter control, and intelligence that protects brand trust and margin. - **[3PL](/content/solutions/3pl/index.html)** Win and retain retail clients with streamlined operations, clear SLA reporting, and scalable workflows that perform under peak pressure. - **[Health & Beauty](/content/solutions/health-beauty/index.html)** Delight beauty shoppers with a polished experience—fast fulfilment, flexible checkout choices, on-brand tracking, and easy returns that build trust. - **[Home & DIY](/content/solutions/home-diy/index.html)** Handle bulky, fragile, and multi-part shipments with smarter rules, scheduled options, store-as-hub fulfilment, and proactive updates that keep projects on track. - **[Sports & Leisure](/content/solutions/sports-leisure/index.html)** Deliver gear on time with flexible options, smart routing for oversized orders, and real-time visibility. Branded tracking cuts WISMO, protects valuables. ### AI Powered Capabilities #### One Intelligent Layer for Every Delivery Decision Unify data, insight, and automation across checkout, fulfilment, and post-purchase—so delivery decisions are smarter, faster, and always improving. [Explore Intelligence](/content/platform/intelligence/index.html) Built For Teams Role-based capabilities for every team in the delivery chain—from IT and Procurement to Customer Service and Finance—with shared data and control. - **[Ecommerce & Digital](/content/solutions/ecommerce-fulfillment/index.html)** Turn delivery into a growth engine with flexible checkout options, branded tracking, and data-driven carrier control—boosting conversions, retention, and global expansion. - **[Logistics & Transport](/content/solutions/logistics/index.html)** High-performance logistics platform that automates fulfilment, unifies carriers, cuts shipping and customs costs, boosts visibility, and reduces risk end-to-end. - **[Procurement](/content/solutions/procurement/index.html)** Strengthen procurement with rapid carrier onboarding, real SLA intelligence, and diversified sourcing—cut costs, reduce risk, and negotiate better with trusted data. - **[Customer Service](/content/solutions/customer-service/index.html)** Proactive, data-rich delivery support that reduces “where is my order” inquiries, predicts issues early, speeds resolution, and keeps customers loyal post-purchase. - **[IT & Engineering](/content/solutions/it-engineering/index.html)** API-first delivery infrastructure with modular components, enterprise security, sub-300ms performance, and fast carrier onboarding to scale without technical debt. - **[Finance](/content/solutions/finance/index.html)** Unified, parcel-level shipping cost visibility and controls that improve forecasting, allocate spend accurately, prevent overspend, and protect margins. [Explore Intelligence](/content/platform/intelligence/index.html) ## Platform ### Checkout & Shipping Industry-specific delivery experiences that match how your customers buy—whether it’s speed, precision, security, or seamless returns. - **[Delivery Options](/content/platform/delivery-options/index.html)** Show real-time, validated delivery choices at checkout—fast to deploy—boosting conversion, confidence, and repeat purchases with flexible pickup and fulfilment options. - **[Delivery Manager](/content/platform/delivery-manager/index.html)** Unify global carriers, automate fulfilment, cut shipping costs, scale fast, and deliver flexible checkout options with a high-performance API. [Explore Intelligence](/content/platform/intelligence/index.html) ### Post Purchase & Analytics Unlock tools for tracking, returns, and delivery insights that improve customer experience and efficiency at every step. - **[Branded Delivery Tracking](/content/platform/branded-tracking/index.html)** Turn every delivery update into a branded experience that builds trust, reduces support tickets, and drives repeat purchases. - **[Returns](/content/platform/returns/index.html)** Build seamless, self-service returns that lower cost-to-serve, protect margins, and keep customers coming back. - **[Intelligence Hub](/content/platform/intelligence-hub/index.html)** Turn delivery data into smarter decisions with real-time reporting, predictive analytics, and carrier performance reporting. [Explore Intelligence](/content/platform/intelligence/index.html) ## Ecosystem ### Carriers Connect with a global network of carriers to offer reliable, flexible delivery options at scale. - **[Asendia](/content/carriers/asendia-2/index.html)** - **[Colissimo](/content/carriers/colissimo/index.html)** - **[DPD](/content/carriers/dpd-uk/index.html)** - **[DHL](/content/carriers/dhl-express/index.html)** - **[EVRi](/content/carriers/evri-3/index.html)** - **[FedEx](/content/carriers/fedex-3/index.html)** - **[Parcelforce](/content/carriers/parcelforce/index.html)** - **[Poste Italiane](/content/carriers/poste-italiane/index.html)** - **[Royal Mail](/content/carriers/royal-mail/index.html)** [All Carriers](/content/carriers/index.html) ## Resources ### Customer Stories See how brands worldwide use Metapack to power smoother checkouts and smarter delivery experiences. - **[B&Q](/content/customer-stories/bq/index.html)** - **[Boohoo](/content/customer-stories/boohoo/index.html)** - **[Halfords](/content/customer-stories/halfords/index.html)** - **[Global 3PL](/content/customer-stories/global-3pl/index.html)** - **[Holland & Barrett](/content/customer-stories/holland-barrett/index.html)** - **[John Lewis & Partners](/content/customer-stories/john-lewis-and-partners/index.html)** [All Customer Stories](/content/customer-stories/index.html) ### CUSTOMER STORY #### NU SKIN With a broad portfolio of personal care, beauty, and wellness products, the Nu Skin website showcases a wide range of science-backed solutions available to customers worldwide. [Read the Customer Story](/content/customer-stories/nu-skin/index.html) ### Blog Stay informed on emerging trends, technologies, and opportunities in global omnichannel fulfillment. - **[3 Reasons Carrier Flexibility Is the New Competitive Edge](/content/blog/3-reasons-carrier-flexibility-is-the-new-competitive-edge/index.html)** Build resilience with a flexible multi-carrier strategy that reduces disruptions, lowers costs, speeds delivery, and strengthens customer loyalty. - **[Multi-Carrier vs. Single Carrier: What's Best For Enterprise Shipping?](/content/blog/multi-carrier-vs-single-carrier-enterprise-shipping/index.html)** Compare single- versus multi-carrier shipping for enterprises, weighing cost, risk, coverage, and scalability to choose the right strategy. - **[Why Business Automation Isn’t Optional in 2026](/content/blog/why-business-automation-isnt-optional-in-2026/index.html)** Automation is the 2026 competitive edge—eliminate manual time-drains with faster fulfilment, fewer errors, and smarter delivery operations at scale. - **[Ship Smarter Across Borders: How to Cut Customs Costs](/content/blog/shipping-across-borders-the-smart-way-consolidation-that-cuts-customs-costs/index.html)** Metapack’s Consolidated Clearance simplifies cross-border shipping by consolidating parcels to cut customs fees, reduce paperwork, and improve visibility. - **[Closing the Delivery Gap – How to Meet Rising Consumer Expectations](/content/blog/closing-the-delivery-gap-how-to-meet-rising-consumer-expectations/index.html)** Bridge the ecommerce delivery gap with faster, flexible options, real-time tracking, and proactive updates that meet rising customer expectations. [All Blog Posts](/content/blog/index.html) ### Report #### Metapack Ecommerce Benchmark Report 2026 Ecommerce has reached a decisive turning point. For years, the industry focused on optimizing for human behaviour—better websites, faster checkout flows, smarter pricing, and more flexible delivery options. In 2026, ecommerce is entering a new phase where retailers are no longer competing only for human attention. [Get the Report](/content/blog/metapack-ecommerce-benchmark-report-2026-how-ai-is-reshaping-the-path-to-purchase/index.html) ## Contact ### Contact Us Connect with Metapack for sales, support, demos, and partnerships. - **[Contact Sales](/content/contact/index.html)** Connect with the Metapack team for tailored demos, pricing details, and expert help to scale your delivery strategy. - **[Contact Support](https://help.metapack.com/hc/en-gb)** Submit a request or explore help articles for product support, technical guidance, and troubleshooting. - **[Schedule a Demo](/content/form/index.html)** See Metapack in action with a tailored walkthrough of the platform. - **[Become a Partner](/content/partners/index.html)** Join Metapack’s partner ecosystem to build integrations, unlock go-to-market opportunities, and grow.